Frequently Asked Questions

Find answers to common questions about our hotel lighting products, customization process, project support, and cooperation terms.

1. Products & Customization

Do you provide custom lighting solutions for hotels?
Yes. Jiayu Lighting specializes in custom hotel lighting solutions. We support size, material, finish, light source, and design customization based on your project requirements.
Can you produce lighting based on our drawings or concepts?
Absolutely. We accept CAD drawings, sketches, reference images, or design concepts and provide professional engineering support to turn them into production-ready lighting products.

2. Project Support

Do you support large-scale hotel or commercial projects?
Yes. We have extensive experience supplying lighting for hotels, resorts, villas, clubs, and commercial spaces, including full-project coordination.
Can you provide samples before mass production?
Sample production is available upon request. Sample costs and lead times depend on the product complexity and customization requirements.

3. Orders & Lead Time

What is your typical production lead time?
Standard production lead time is usually 20–35 days after order confirmation. Custom or large-scale projects may require additional time.
Is there a minimum order quantity (MOQ)?
MOQ depends on the product type and customization level. Please contact us with your project details for confirmation.

4. Shipping & Installation

Do you provide international shipping?
Yes. We ship worldwide and can assist with sea freight, air freight, or project-based logistics solutions.
Do you provide installation guidance?
Installation drawings and technical guidance are provided. On-site installation support can be arranged for large projects if required.

5. Contact & Support

How can I contact Jiayu Lighting?
Email: info@hotellightingvip.com
Tel: +86 137 0251 5827
We will respond to all inquiries as soon as possible.